Terms and Conditions
UrbanFrogs
Welcome to UrbanFrogs. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.
1. General
UrbanFrogs is an online clothing brand operating under applicable Indian laws. These Terms apply to all users of the website, including browsers, customers, and contributors of content.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.
2. Eligibility
By using this website, you confirm that:
You are at least 18 years of age, or
You are accessing the website under the supervision of a parent or legal guardian.
3. Products & Availability
All products listed on UrbanFrogs are subject to availability.
Product images are for representation purposes only; actual color or texture may vary slightly due to lighting or screen resolution.
We reserve the right to discontinue or modify products at any time without notice.
4. Pricing & Payment
All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as specified.
UrbanFrogs reserves the right to change prices at any time without prior notice.
Payments must be made through authorized payment gateways available on the website.
5. Order Acceptance & Cancellation
An order is confirmed only after successful payment and order confirmation.
UrbanFrogs reserves the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
In case of order cancellation by UrbanFrogs, the amount paid will be handled as per applicable payment gateway policies.
6. Shipping & Delivery
Delivery timelines are estimated and may vary depending on location and external factors.
UrbanFrogs is not responsible for delays caused by courier partners or unforeseen circumstances.
Shipping charges, if any, will be displayed at checkout.
7. No Refund Policy
UrbanFrogs does not offer refunds under any circumstances.
Once a product is purchased, the transaction is final.
8. Exchange Policy
Exchanges are permitted only within 3 days from the date of delivery.
The product must be unused, unwashed, undamaged, and returned with original tags and packaging.
Exchanges are allowed only for size or defective products, subject to inspection.
Products purchased during sales, discounts, or promotional offers may not be eligible for exchange unless explicitly stated.
Customers are responsible for return shipping unless the exchange is due to a manufacturing defect or incorrect product delivered.
9. User Responsibilities
You agree not to:
Use the website for unlawful purposes
Upload or transmit viruses, malware, or harmful code
Attempt unauthorized access to the website or its systems
10. Intellectual Property
All content on this website, including logos, designs, images, text, and graphics, is the exclusive property of UrbanFrogs and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.
11. Limitation of Liability
UrbanFrogs shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products purchased, including but not limited to loss of data, profits, or business opportunities.
12. Indemnification
You agree to indemnify and hold harmless UrbanFrogs, its owners, employees, and affiliates from any claims, damages, or legal expenses arising from your violation of these Terms.
13. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.